Kugamon versus Zuora

Kugamon, Kuldip, and his entire team have been incredible from pre-sale all the way through post-sale. The pre-sales presentation was by far the best demonstration I received from any vendor so kudos to Sahn and Jazz on their level of professionalism. After we negotiated and started implementation, I was worried that the staff was too small to handle all of the numerous questions that my org would throw at them but to my pleasant surprise, Kuldip and his team responded quickly and made sure our questions resolved ASAP. I'm so glad I didn't go with Zuora who ended but trying to use a scare tactic to reconsider them after we told them we went with Kugamon. It speaks to their sales approach and like I said, I am very glad we went with Kugamon.

Jobscience is a Salesforce ISV that builds and sells Recruiting Solutions on the Salesforce Platform.After researching the AppExchange and considering options such as Zuora, Salesforce CPQ, and Conga CPQ, we selected Kugamon. There are many reasons why we made this choice but what convinced us was 1) the overwhelmingly positive feedback we received from current customers of Kugamon such as IBM and Five Star Professional, and 2) as a Salesforce ISV that is committed to the Salesforce Platform, it was important to us to find an app that leverages Best Practices on Salesforce.We currently use Kugamon and its Subscription & Renewal Management function to meet our business needs and have been pleased with the results. Kugamon understands that every business is unique and has been there every step of the way during our complex implementation. Each time we have had a question or issue, their Support Team has called back almost immediately to help us address our concerns which has always reassured us that we are in good hands. In fact, there are times the Kugamon Support team is available so quickly to help resolve our questions that I have to ask them to wait until later when we are able to spend time working with them on the issue.With Kugamon, we have reduced our quoting cycle time by approximately 45 minutes per quote, simplified and removed significant numbers of unnecessary products from our price book, automated our renewals, improved our pipeline visibility, resolved complications working with foreign currency, and gained better insight into our outstanding receivables -- in addition to improvements we have achieved on many other critical business processes.I would highly recommend Kugamon to any business, especially those committed to the Salesforce Platform. The quality of their App and lighting fast customer support make them a pleasure to work with.

Today, we launched phase 1 of our Kugamon CPQ implementation. CPQ is tough work, there's no way getting around it. Partnering with Kugamon and their exceptional team makes it a lot easier. My team and I discovered Kugamon when we were searching for a 100% Salesforce native CPQ. We looked at several different vendors, but most had some logic occurring off instance which wasn't what we were looking for. When we dove in, we realized that Kugamon was a strong fit for our use case. We made the purchase and I can now confidently say it was the right choice. The implementation and training process was delightfully intense. We spent 3 hour a week for 8 weeks with the Kugamon team going through all of the configuration and functionality. But as a result, I finished training with a strong understanding of how everything works and how I could configured it to my use case. Kuldip, the founder and CEO of Kugamon, and Victoria, our Customer Success Lead, have made themselves incredibly available for all of our questions and queries. They’ve also helped us use Salesforce better over all. We still have a lot of work left to complete, but I have high confidence that we’ll tackle it successfully with Kugamon. They have a strong product and an even stronger team. If you’re in the market for a CPQ, I highly recommend you check them out.