LumilumLED lighting: a 350-SKU catalog, ten-page quotes, e-signing, all inside Salesforce.
Lumilum sells LED lighting from a catalog of more than 350 SKUs, and their reps build quotes, orders and invoices from that catalog inside Salesforce with Kugamon. Over 10,000 quotes have been created that way, some of them ten pages long. The 90% time saving in quote speed and accuracy is a figure Lumilum published; the AppExchange review is reproduced in full below.
Lumilum runs an LED lighting catalog of more than 350 SKUs inside Salesforce and uses it to create quotes, orders and invoices with Kugamon: over 10,000 quotes so far, some ten pages long, with e-signing and real-time inventory and asset management. Every figure on this page is one Lumilum published; the 90% time saving is theirs, and so is everything in the review below.
Who they are
In their own words, Lumilum is "a company in the LED lighting sector with a growing customer base, 350+ products (SKUs)". That is the description they published, and it is the only description used here; nothing about their size, location or ownership is added because they have not published it in this context.
What they needed
A way to turn a 350-SKU catalog into accurate quotes, orders and invoices without leaving Salesforce, with room for the things a lighting business layers on top: sales and accounting flexibility, e-signing on the quote, and inventory and asset tracking that stays current. The review's own phrase for what they wanted is to "boost our existing Salesforce functions" rather than bolt on another system.
What they run in Salesforce
An online product catalog in Kugamon, from which reps build quotes, orders and invoices; e-signing; and real-time inventory and asset management, all, as they put it, "native inside the SF CRM". In Kugamon terms that is CPQ on the standard Salesforce Product and Price Book, the Quote to Cash edition for orders and invoices, and the Lead-to-Bill workflow that connects them. The review also credits product updates and customizations that adapted Kugamon to their workflow; which customizations, Lumilum has not published, and this page does not guess.
In their words
We are a company in the LED lighting sector with a growing customer base, 350+ products (SKUs). Our online catalog in Kugamon/Salesforece streamlines the creation of quotes, orders and invoices. Some of the over 10,000 quotes created since implementing Kugamon are 10 pages long. Kugamon has allowed us to boost our existing Salesforce functions with customizable enhancements for sales/accounting flexibility, e-signing, excellent CPQ, and real-time inventory/asset management – all native inside the SF CRM!
The Kugamon Team has team provided immediate service and support with product updates and customizations that adapt the product to our workflow. We have used Kugamon for over 5 years now and highly recommend Kugamon.
— Melissa P, "Indeed 100% Fast, Native, User Friendly and Awesome!", 5 stars, Salesforce AppExchange, November 14, 2019. Reproduced verbatim, typographical slips included.
What they report
- 90% time savings in quote speed and accuracy. Published by Lumilum. The figure is theirs: Kugamon has not measured, rounded or extrapolated it, and it does not appear in the AppExchange review above.
- 350+ products (SKUs) in the catalog. From the review above.
- Over 10,000 quotes created since implementing Kugamon, some of them 10 pages long. From the review above.
- E-signing, sales/accounting flexibility and real-time inventory/asset management, native inside Salesforce. From the review above.
- Over five years on Kugamon at the time of the review. From the review above.
If your catalog is a few hundred SKUs and your quotes run long, the CPQ page shows the configurator and the catalog, and the reviews page has every other AppExchange review, verbatim.
Published by Lumilum (AppExchange review). Reproduced as published; Kugamon does not add or infer figures.
No. It is Lumilum's own published statement about quote speed and accuracy; Kugamon does not add, adjust or infer figures. It is not part of the AppExchange review quoted on this page, which is why the two are attributed separately.
Lumilum says some of the more than 10,000 quotes they have created are 10 pages long. That is their statement, and this page adds nothing to it. What a quote looks like in Kugamon, including the catalog and configurator it comes from, is on the CPQ page.
Those are Lumilum's words. In Kugamon, approving an Order creates Assets for its product lines, and the Inventory add-on ties warehouse inventory to Orders and Shipments. Lumilum has not published which of those they use or how they configured them, so this page does not guess.
Over five years, by their own statement in the review dated November 14, 2019. The review is reproduced above exactly as published, including its typographical slips.
What Salesforce admins say on AppExchange
Quoted verbatim from the Kugamon listing on AppExchange. Reviewer names and dates as published there. Read all 134, including the critical ones →
★★★★★Great customer service
“Kugamon works exactly how we need it. The real bonus is the customer service. If you ask a question or need help you receive a near real time response.”
★★★★★Clear & Intuitive
“The Kugamon team is incredibly responsive and handle support questions very quickly. It’s clear they genuinely value customer feedback and are always innovating.”
★★★★★Owner is amazing!
“Customer service is on point! Has gone above and beyond to assist with my questions.”
Still have a question?
Ask the chatbot on any page, or talk to a person.