Try it first. Then buy it with us.A trial org with admin rights, a published price, an order form.
Three steps. Start a 30-day trial org — a full Salesforce Enterprise org with the complete Subscription Billing edition installed and admin rights — from the AppExchange listing or by asking us. Pick an edition from the published matrix. Then meet with the Kugamon team, who confirm the fit and issue an order form. The purchase itself is not an AppExchange checkout. The price is the published one, and the implementation fee is fixed.
Buying Kugamon is three steps: try it in a 30-day trial org with admin rights (start it from the AppExchange listing or ask us for one), pick an edition from the published price list, and meet with the Kugamon team for an order form. The purchase itself is not an AppExchange checkout, and there is no unpublished price waiting at the end.
Step 1 — start a 30-day trial org
The trial is a full Salesforce Enterprise org with the complete Subscription Billing edition installed — CPQ, Billing and Subscription Management, everything Kugamon sells — and admin rights, so you can evaluate any edition from the same org. It is not a guided demo and not a locked-down sandbox: you get Setup, the objects, the configurator and 30 days to run your own quotes, orders, invoices and renewals. No sales call is required.
Two ways to start one, both free:
- Create it yourself from the AppExchange. Open the Kugamon listing on the Salesforce AppExchange and choose the free trial. The trial org is provisioned for you with the full Subscription Billing edition installed — no form, no call.
- Ask us for one. Use the form on the contact page and say you want a trial org in the notes, or email info@kugamon.com, and we set it up and point you at the right walkthroughs for your edition.
The trial is governed by the Master Subscription Agreement, the same agreement that covers a paid subscription. If you would rather look before you try, the listing also offers a Test Drive, and the video catalog shows every task recorded in a real org.
Step 2 — pick an edition
Pricing is a two-by-two: company size by revenue model. Every price is published, per user, per month.
| Edition | Built for | What is bundled | Per user per month | List |
|---|---|---|---|---|
| CPQ | Mid-market and enterprise (200+ employees), one-time products and services | CPQ only (Quotes and Orders) | $65 | $90 |
| Quote to Cash | Startup (1–200 employees), one-time products and services | CPQ + Billing | $95 | $120 |
| Subscription Management | Mid-market and enterprise (200+ employees), subscription revenue | CPQ + Subscription Management | $95 | $130 |
| Subscription Billing | Startup (1–200 employees), subscription revenue | CPQ + Billing + Subscription Management | $125 | $160 |
The terms are the same on every edition: a 12-month subscription term billed annually, a 10-user minimum, KugamonCare standard support included, and Salesforce Sales Cloud or Service Cloud Enterprise edition or higher. Monthly product releases are included at no extra charge. The pricing page has the full matrix, and the total cost of ownership guide explains why the right comparison is three-year cost, not the per-user line.
Step 3 — meet with the Kugamon team and sign the order form
Every purchase goes through a meeting with the Kugamon team. Book it from the contact page or email info@kugamon.com: the team confirms the edition, user count and term with you, then issues an order form that references the Master Subscription Agreement. The price on the order form is the published per-user price; there is no negotiation to sit through and no AppExchange checkout — the listing is where you start the trial, read the reviews and take the Test Drive. Once the order form is signed, the packages go into your production org or a sandbox, and licenses are managed in Salesforce under Manage Licenses, separately from Salesforce user licenses. Billing questions go to billing@kugamon.com.
What the fixed implementation fee covers
Implementation is a fixed fee set by the edition — $15K for CPQ, $20K for Quote to Cash, $25K for Subscription Management and $30K for Subscription Billing — and $5K less on a 2- or 3-year term. It is instructor-led, one topic per session, and typically finishes in 4–8 weeks. What it covers, and who leads each part:
| Part | What happens | Who leads |
|---|---|---|
| Start, setup, training and launch | Kickoff, package installation, one-time settings, product and account setup, functional training for the editions you bought, customization prep, go-live and a check-in one to two weeks later | Kugamon |
| Build-out | The configuration and automation captured during training: SKUs, flows, document layouts, terms | Your Salesforce admin, or a consulting partner |
| Data migration (optional) | Backfilling the org with open quotes, active contracts and the install base, on a separate thread | Kugamon's Data Migration Expert with your admin |
The implementation cost guide covers what drives the number at other vendors and why this one is fixed.
Buying checklist
| Check | Why it matters | Where to look |
|---|---|---|
| Salesforce edition | Kugamon requires Sales Cloud or Service Cloud Enterprise or higher | Setup → Company Information |
| Revenue model | One-time or subscription picks the row of the matrix | Your price list |
| Company size | 1–200 or 200+ employees picks the column | Headcount |
| User count | 10-user minimum; count everyone who quotes, orders, bills or renews | Your org chart |
| Term | A 2- or 3-year term takes $5K off the implementation fee | Your budget cycle |
| Named admin | The implementation is admin-led; someone owns configuration between sessions | Your Salesforce team |
| Sandbox or production | Decide where the packages go first | Your change-management policy |
| Payment gateway | Billing editions connect to Stripe, Authorize.Net, PayPal or eWay | Your finance team |
| Data to migrate | Open quotes, active contracts and the install base decide whether you need the migration thread | Your current CPQ |
| Go-live date | You set it; Kugamon matches your cadence | Your calendar |
Then put the numbers side by side in the ROI calculator.
When to hold off
If your org is below Enterprise edition or below 10 users, Kugamon is not the fit today. If you run more than one CRM, need deep standalone contract lifecycle management, or rate metered usage at very high volume, another product is a better fit for your stage; the product overview says which.
No. Start the free trial yourself from the Kugamon listing on the Salesforce AppExchange, or request one through the contact form or by email to info@kugamon.com. Either way you get a full Salesforce Enterprise org with the complete Subscription Billing edition installed (CPQ, Billing and Subscription Management) and admin rights for 30 days, whichever edition you end up buying. A demo is there if you want one; it is not a condition of the trial.
A separate Salesforce Enterprise org provisioned for the trial, with sample data and admin rights, so you can change anything without touching production. If you only want to look, the AppExchange listing also offers a Test Drive, and the video catalog shows every task recorded in a real org.
No. Every edition carries a 10-user minimum on a 12-month term with annual billing. Above that you buy the number of people who will create quotes, orders, invoices or subscriptions. Licenses are assigned and removed under Manage Licenses in Salesforce, separately from Salesforce user licenses.
No. The AppExchange listing is where you start the free trial, read the reviews and take the Test Drive; the purchase itself goes through a meeting with the Kugamon team and an order form that references the Master Subscription Agreement. The price on the order form is the published per-user price. Send billing questions to billing@kugamon.com.
The fee covers the Kugamon-led sessions: kickoff, installation, setup, functional training for the editions you bought, customization prep, go-live and the check-in. Build-out between sessions is done by your admin or a consulting partner, and data migration runs as an optional separate thread. Extensions are available if you need more sessions; ask your Engagement Manager.
What Salesforce admins say on AppExchange
Quoted verbatim from the Kugamon listing on AppExchange. Reviewer names and dates as published there. Read all 134, including the critical ones →
★★★★★A new bar for RevOps
“As someone who has set up Salesforce CPQ before, I found Kugamon to be much more straightforward and easier to use. It took us just a few weeks to get going, rather than the few months or even years required by other systems.”
★★★★★Depth and Details
“They came well-prepared, asked the right questions, and provided genuinely useful guidance that helped us move forward with confidence. It’s rare to find a partner who engages with this level of thoroughness at such an early stage.”
★★★★★Great Product and Company!
“Kuldip and the team are super responsive, easy to work with, and are always innovating on the product. There are lots of great features, and what’s not available Kugamon provide ways to help us extend its functionalities.”
Published prices, your team size
Three-year totals for 1, 2 or 3-year terms at any user count. Every estimate is labeled.